About the Traf Group

Best all-around agency I have dealt with in the past 15 years.
— Medical Center

Welcome to the Traf Group, Inc., a WBENC-Certified Women’s Business Enterprise, and home to both A-1 Collection Service and Credit America. The Traf Group provides a robust, flexible suite of account receivables management services to clients throughout the country in the healthcare, retail, and government markets that want to maximize their cash flow while maintaining customer and patient relationships.

Our “Blueprint for Success,” reflects our positive philosophy about the services we provide, and it shows – in our results and in our client renewal rates.

 Learn how we can help you grow your bottom line. It starts with a conversation. Contact us today.

Patricia Genovay, President

Patricia Genovay, President

Patricia Genovay, President, has served on the Board of the NJ Association of Collection Agencies since 1992, bringing practical insight to the industry issues that impact practices and policies at the state level. She currently serves as the National Delegate and Membership Chair.

Strategies that meet your needs, results that outperform industry standards

Contact us today and join the many well-known and successful organizations that have come to rely on the experience and unmatched range of services the TRAF Group provides.

  • First-party call centers

  • Pre-collection/”early-out” receivables management programs

  • Medical debt resolution services

  • Consumer collection services

  • Commercial collection services

  • One-time A/R clean up services

  • Litigation services

I would like to take this opportunity to commend you and your staff. Your well-trained staff consistently provides the impression that our medical center is your most valued customer when working on routine issues, exceptions and enhancements. Your collection rate is excellent and customer (patient) complaints are virtually nonexistent.
— Medical Center