-TRAF GROUP Testimonials-
Professional Hockey Team
"While cash flow is imperative to any business, the emphasis
is usually sales oriented instead of addressing accounts receivable.
Not only has your program recovered our older debt, it is now tracking
and helping us manage our more recent receivables. Your program has
far exceeded our goals, and I would highly recommend it to anyone interested
in improving their accounts receivable department while increasing
their cash flow. Keep up the good work and feel free to use us as a
reference."
Music Dealer
"Credit America was a key ingredient in helping our business
reduce the average-days-outstanding on trade receivables by over 30
days. Their service has greatly improved our cash flow while continuing
to protect and preserve the good relationships built with our customers."
Medical Supply Company
"It is a pleasure to use your Priority Communication System.
You predicted a 50% return in 28 days and it has been holding steady
at 58.4%. It is nice when you help us to get a hospital to pay us a
$2,000.00 bill for only $2.00. Even on accounts where your Two-Step
Priority Communication doesn't work, your follow up system after that
has been winding up very close to an overall perfection rate of 100%.
Because of Credit America, I hardly ever have to call in a collection
agency. Thanks very much for all of your help, especially the follow-up
service that you provide."
Medical Center
"I would like to take this opportunity to commend you and your
staff. A-1 as a whole, and each of its individual employees, provides
excellent customer service. It's rate to find a vendor that provides
so much service with no intervention, management or complaining on
my part. Your well-trained staff consistently provides the impression
that our medical center is your most valued customer when working on
routine issues, exceptions and enhancements. Your collection rate is
excellent and customer (patient) complaints are virtually nonexistent."
National Child Care Company
"Thank you for introducing us to Credit America's Automated Cash
Flow Maintenance Program. Not only was it easily implemented, I could
not believe the immediate impact it had on our accounts receivable.
Customers were either calling us or coming into our centers to make
payments. I'm happy to say that our receivables have never been in
better shape."
Sporting Goods Manufacturer
"After reviewing your latest Client Activity report, I was amazed
to see that you have recovered over 83% of the accounts we have submitted
to Credit America. Not only is your Cash Flow Management service effective,
it also gets immediate results. When we turn an account over to you,
we know the money will be here soon."
Medical Center
"I have found that A-1 Collection Service has consistently proven
its ability to collect some of our most difficult accounts. I consider
your recovery rate to be excellent. In addition, you provide us with
timely reports and remittances. Aside from your ability to collect,
I am also pleased with the outstanding customer service which you provide.
On several occasions, I have called your office and the staff has always
responded quickly and efficiently to any inquiry or request that I
might have concerning an account."
Dental Supplier
"Your most recent status report shows recoveries of 93% of our
accounts. The total money collected is in excess of $481,000.00. Our
cost factor to recover these accounts is only 2.3%. We are also getting
75% of the accounts recovered within the first month."
Medical Center
"We have been doing business with A-1 Collection Service for
over 20 years. During that time, we have always felt that your company
has acted in a very professional manner. Your customer service has
been excellent. We have always enjoyed a good rapport with your employees
and management and have been satisfied with your work product. I would
highly recommend A-1 to any business in need of their services."
Wholesale Baker
"On your last visit, I mentioned that at one time we had money
spread out all over the aging report. Now, the only columns that I
see money in are the current to sixty days. That is what our aging
report should always look like. The other fact of the matter is with
your Priority Communication, we are getting a large percentage of that
money in for $2.00. Very cost-effective."
Medical Center
"Best all-around agency I have dealt with in the past 15 years."
Medical Center
"The staff that I've dealt with are always professional and knowledgeable.
It is a pleasure to work with your company."
Insurance Company
"Not only am I paying a minimal fee of just $10.95 an account,
but your rate of recovery is more than double what our old agency collected.
Our debtors pay us directly and no more waiting for our money like
before. We have saved thousands of dollars on collection expenses and
instead of paying 20%, your cost factor is just 2%."
Medical Center
"They have an all-around "can do" attitude and have
given us results that will ensure our association for a long time to
come."
Billing Company
"A-1 Collection Service is named right for the service you will
receive. . . .A-1 service."
Medical Center
"The purpose of this letter is to express my thoughts regarding
the positive experience I have had with A-1 Collection Service. I have
called upon your agency several times to implement new changes, to
provide special reports and to give me feedback on the accounts we
place with you for collection. I am impressed with the speed of your
responsiveness and the quality of your staff. You have been working
with our medical center for over twenty years. During this time, you
have shown that your focus is working with us; not just for us."
Telecommunications Company Vendor
"In only two months, your liquidation-of-debt ratios have surpassed
other subcontractors for the Bell Atlantic placements. I was also pleased
to hear from my department managers that they totally enjoyed working
with such a professional group of business people...the efficiency
and accuracy of your staff is outstanding."
Office Machine Reseller
"From my experience in credit and collections, I can now say
that Credit America stands head and shoulders above all competitors.
I've used agencies before and was very skeptical before implementing
your service. You are truly the only company whose results exceed their
claims."
Sporting Goods Manufacturer
"Your efforts and your personalized service is beyond any that
I have experienced in my term of experience n credit management. I
feel that your company is exceptionally efficient and the results are
definitely "right on".
Kitchen and Bath Distributor
"You had asked me what I like about Credit America's service.
Simple, I like everything. When you first introduced me to your program,
I was very skeptical. In my industry, contractors are notoriously slow
pay and all the other services I had used in the past were unsuccessful.
Your latest report shows a recovery rate of over 91% of the monies
submitted and they were recovered at a cost of 3/10th's of 1% which
is much less than what we used to pay."
Plumbing Wholesaler
"I am amazed at the immediate impact your program produces. Many
times after submitting accounts to you I receive payment within the
first week or two, or our customers now contact us to rectify their
account. This has helped us enormously to promote better customer relations.
In fact, our customers continue to reorder our products. When I evaluate
your program, I cannot believe that my cost is under 1% which definitely
justifies our continued involvement. Feel free to use us as a reference
and I look forward to a long relationship."
National Car Rental Company
"After reviewing our aged receivable report with you the other
day, I thought you would like to know how happy we are with your services.
At one time, we had over 25% of our receivables over 120 days past
due. Since implementing your service and making some changes to our
internal procedures, we have reduced our delinquency problem dramatically.
As a matter of fact, our most recent reports show less than 10% over
60 days."
National Hotel Chain
"Since the program is automated, it is very simple to administer
and your staff is also very helpful. I never would have believed that
we would have a 68% recovery rate when we agreed to use your program.
However, the most important factor is that the cost of your program
is only 7/10ths of 1%. The collection agency we were using was charging
us 30% and were no where near as effective as Credit America's cash
flow system."
Consumer Dry Goods Distributor
"Dealing with retail stores on a national basis, we would have
to continually call our accounts for payment. Your system has dramatically
cut down on the in-house calls while consistently performing far beyond
my expectations. Your reports show our recovery rates run anywhere
between 85% to 95% which is phenomenal on accounts 60 days and older.
More importantly, your cost of only 2% is definitely more cost effective
than any other method we have ever employed. We occasionally get calls
from your competitors boasting how effective their programs are. When
I tell them the results we are experiencing with Credit America, they
cannot believe it. That, in itself, definitely justifies your program."
Steel Distributor
"By submitting accounts earlier, my recovery rates have definitely
increased. As a matter of fact, your last report shows that accounts
submitted at 60 days past due have an amazing 100% recovery rate. Your
concept of Cash Flow Management has been a welcome addition to our
accounts receivable department."
"At a time when most of the surprises experienced by people in
my profession have been less than pleasant, Credit America has proven
to be the exception. The service has contributed toward significant
decreases in Days Sales Outstanding and collection expense, and we
have realized this improved performance despite a reduction in staff."