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-TRAF GROUP Services-
We Offer a WIDE Range of Services
TRAF Group's accounts receivable management services are designed
to reduce the time you spend on delinquency and expedite cash
flow. Like so many businesses, accounts receivable management
has become a sophisticated specialty. Over the past 30 years,
TRAF Group's management team and staff have been perfecting
this process and have become the driving force in the management
and recovery of millions of dollars of past-due receivables
for our clients. We've accomplished this by implementing
dynamic training techniques and utilizing the latest technology
in our field. We work on a flat-fee or contingency fee basis.
For contingency, you are charged only after we produce and
our fee structure is based on the age, balance, and volume
of the account. Our rates are competitive within the industry
and are discussed during the customization phase of services.
By building a working relationship, we can assess your situation...establish
a comprehensive plan that can improve your cash flow...and adjust
the process as your needs change.
» Click on the tabs below to see all of the
services TRAF GROUP offers:
First-Party Call Center
We offer first-party outsourcing to clients that have
a volume of accounts and would like to reduce the size
of their in-house staff by using our firm for accounts
receivable management. Our trained professionals can
make or receive calls under your corporate name.
Why use our services? While the accounts receivable
function is vitally important to the cash flow of your business, it does
require an investment of time, talent and resources in order for it to
be effective. For some firms, a fully staffed in-house department is
absolutely necessary. However, for a growing number of companies, the
idea of outsourcing has become a celebrated alternative.
There are various benefits companies receive from our first-party
services, they can:
- Give you the opportunity to work with a dedicated
and experienced team of professionals
- Eliminate the day-to-day operations within a department
- Enhance your ability to focus on your core business
operations
- Eliminate staffing and personnel issues
Reduce costs by:
- Reducing/eliminating overhead expenses
- Reducing/eliminating training expenses
- Inevitably increase your cash flow
- Ultimately strengthen your bottom line
Are these services right for you? Companies
that are experiencing one or all of the following predicaments
should consider using our services:
- Companies that wish to improve the efficiency of
their accounts receivable operations
- Companies that are not satisfied with their current
accounts receivable ratios
- Less than 70% of accounts are current
- DSO exceeds 40 days
- High, over 60/90 day balances
- Companies that are increasing/decreasing in sales
volume
- Companies that are not currently receiving prompt
and accurate payments
Early Out / pre-Collection
Pre-collection is an early out
collection program designed for the client to pay either one flat
fee or a reduced commission regardless of the balance, location
or age of the account. With fees starting as low as $4.60
per account, our pre-collection program is less expensive
than doing the same work in house. Our pre-collect program is a
full service collection program encompassing collection letters,
phone calls and credit reporting custom designed to facilitate
the individual needs of our clients.
Advantages:
- Less expensive and more effective than doing
the same work in house
- All money collected
is sent directly to you by the debtor
- Maximize your cash flow
while lowering your internal billing and collection costs
- Reduce
your Days Sales Outstanding (DSO) while protecting your hard-earned
customer goodwill
- Smaller claims receive the same level of
attention as larger claims
- Accounts are assigned only to ACA
certified collectors
Flat Fee
Credit America is a cash flow
and credit management organization, serving a broad spectrum
of the business and professional community by providing the most
modern and effective credit management and recovery system available
today.
We have combined the most effective methods in credit management with technically
advanced computer and automated processing facilities to develop a new and modern
approach which offers the business person a simple solution to this previously
difficult problem.
We always operate in a dignified and tactful manner which minimizes the possibility
of resentment and possible loss of future business. Nevertheless, the service
is outstandingly effective in rapidly recovering on past-due accounts, notes,
contracts and bad checks, just to name a few.
Pricing from $4.60 to $13.25 per account regardless of the size, age,
amount or location of the account - there are no other charges - period!
Credit America backs up its claims with a strong guarantee in plain language......within
90 days after the use of our service, you must recover 200% of your investment
or we will promptly return it totally and you retain all money recovered without
obligation.
What are the advantages of using Credit America?
-• No assignment of accounts
-• The customer/patient pays you directly
-• You keep 100% of all recovered money
-• You save 20-35% on internal billing costs
-• Recovery action is tailored to fit each claim
-• We can communicate with your customer in their own language
-• Your hard-earned customer goodwill and business image is protected
Consumer Collections
Based on a percentage of recovered funds, this program is completely
risk free. With no upfront fees and customized programs, your
recovery and financial growth is greatly increased. Once an account
is placed in our system, a collection specialist assumes the
responsibility of contacting the account to secure payment. Using
the latest technology and innovative techniques, we have set
a new standard for recovery. Our programs include a variety of
tools that are designed to locate, contact, report and secure
payment on all accounts placed.
Average national fees range from 15% to 50% and
are usually based on four factors.
-• Age of accounts
-• Type of accounts
-• Quantity of accounts placed
-• Average dollar amount of accounts placed
Commercial Collections
Don't let the business failures of other companies have a negative
impact on yours!
Businesses are accumulating debt at an alarmingly rapid rate.
In 2003 alone, nearly 40,000 U.S. businesses filed for bankruptcy.
At the TRAF Group, we share your sense of urgency. For more than
three decades, companies large and small have trusted the TRAF
Group to provide effective accounts receivable solutions to a
diverse client base.
Business receivables require personal communications that are
effective, yet sensitive to your customer's situation. Our professional
staff will uphold your good reputation, while maximizing collection
effectiveness. We work strictly on a contingency basis - if we
don't collect, there is no fee. We approach each claim with a
sense of urgency to turn bad debt into cash..... fast!
The longer you wait, the lower your chances of collecting past-due
balances and it's more likely a debtor will declare bankruptcy
or go out of business. After 90 days, the possibility of collecting
are diminished drastically. You need to act fast to maximize
your return.
At the TRAF Group, we make debt recovery quick and painless.
One Time A/R Cleanup - Backlogs
All accounts can be reviewed for possible collections. If you
have aged accounts that are deemed uncollectible, you might want
to employ the TRAF Group for one last effort. We have found that
this program greatly improves cash flow throughout the system
conversion process. We utilize an aggressive program to collect
these accounts prior to write off. This service is available
on a contingency basis only.
Litigation
Litigation is an integral part of the collection process. It
is a last resort, initiated when all other means of obtaining
an amicable agreement have been exhausted. All through the process,
you can be confident that a trained bill collector, not a legal
secretary, will work with our collection attorney in handling
your accounts. They are experts in securing payment or negotiating
agreeable settlements. When we reach this stage in the handling
of an account, an investigation will ensue to determine whether
the debtor has sufficient assets to justify action. If so, a
written request will be forwarded to the client to formally authorize
the TRAF Group's attorney to initiate suit.
All filing fees and court costs are the responsibility of the
client. Said costs, however, are usually recoverable.
Credit Bureau Reporting
A major part of the collection process is credit reporting.
With access to the three main credit reporting agencies, Experian,
Equifax and TransUnion, your accounts benefit from this very
effective collection tool. Bad debt is listed on their credit
report for up to seven years and prevents a debtor from receiving
credit for major purchases until all bills are paid in full.
We use reporting as leverage to motivate the debtor
to pay today!
Bulk Skip Tracing
Our comprehensive skip trace support system includes a wide
variety of databases. If we find that the mail has been returned
or the phone is disconnected, we do not simply close the file
like other agencies. We've collected numerous accounts which
at first appeared to be uncollectible. Our highly computerized
system allows us to search up to 200 million business and residential
listings. We can also perform asset searches, judgment searches,
lawsuit searches, Corporate record searches, UCC filings and
a number of other resource searches to obtain the most up to
date information available on the debtor. We are also now online
with the same database used by law enforcement. We can usually
find a debtor in a matter of seconds and obtain their social
security number, date of birth, current address and other vital
information.
Files are sent continuously to our major skip tracing sources
and updated in our database immediately. If a debtor cannot be
found through our batch skip tracing, an investigator from our
skip tracing department manually investigates the account. And
all of this is at no cost to you. It is simply part of the services
we offer.
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