 |
-TRAF GROUP Services-
First-Party Call Center
We offer first-party outsourcing to clients that have a
volume of accounts and would like to reduce the size of their
in-house staff by using our firm for accounts receivable
management. Our trained professionals can make or receive
calls under your corporate name.
Why use our services? While
the accounts receivable function is vitally important
to the cash flow of your business, it does require
an investment of time, talent and resources in
order for it to be effective. For some firms, a
fully staffed in-house department is absolutely
necessary. However, for a growing number of companies,
the idea of outsourcing has become a celebrated
alternative.
There are various benefits companies receive from our first-party
services, they can:
- Give you the opportunity to work with a dedicated and
experienced team of professionals
- Eliminate the day-to-day operations within a department
- Enhance your ability to focus on your core business operations
- Eliminate staffing and personnel issues
Reduce costs by:
- Reducing/eliminating overhead expenses
- Reducing/eliminating training expenses
- Inevitably increase your cash flow
- Ultimately strengthen your bottom line
Are these services right for you? Companies
that are experiencing one or all of the following predicaments
should consider using our services:
- Companies that wish to improve the efficiency of their
accounts receivable operations
- Companies that are not satisfied with their current accounts
receivable ratios
- Less than 70% of accounts are current
- DSO exceeds 40 days
- High, over 60/90 day balances
- Companies that are increasing/decreasing in sales volume
- Companies that are not currently receiving prompt and accurate
payments
Early Out / pre-Collection
Pre-collection is an early out collection program designed
for the client to pay either one flat fee or a reduced commission
regardless of the balance, location or age of the account.
With fees starting as low as $4.60 per account,
our pre-collection program is less expensive than doing the
same work in house. Our pre-collect program is a full service
collection program encompassing collection letters, phone
calls and credit reporting custom designed to facilitate
the individual needs of our clients.
Advantages:
- Less expensive and more effective than doing the same work
in house
- All money collected is sent directly to you by the debtor
- Maximize your cash flow while lowering your internal billing
and collection costs
- Reduce your Days Sales Outstanding (DSO) while protecting
your hard-earned customer goodwill
- Smaller claims receive the same level of attention as larger
claims
- Accounts are assigned only to ACA certified collectors
Flat Fee
Credit America is a cash flow and credit management organization,
serving a broad spectrum of the business and professional community
by providing the most modern and effective credit management
and recovery system available today.
We have combined the most effective methods in credit management
with technically advanced computer and automated processing facilities
to develop a new and modern approach which offers the business
person a simple solution to this previously difficult problem.
We always operate in a dignified and tactful manner which minimizes
the possibility of resentment and possible loss of future business.
Nevertheless, the service is outstandingly effective in rapidly
recovering on past-due accounts, notes, contracts and bad checks,
just to name a few.
Pricing from $4.60 to $13.25 per account regardless of
the size, age, amount or location of the account - there are
no other charges - period!
Credit America backs up its claims with a strong guarantee in
plain language......within 90 days after the use of our service,
you must recover 200% of your investment or we will promptly
return it totally and you retain all money recovered without
obligation.
What are the advantages of using Credit America?
-• No
assignment of accounts
-• The customer/patient
pays you directly
-• You keep
100% of all recovered money
-• You save
20-35% on internal billing costs
-• Recovery
action is tailored to fit each claim
-• We can communicate
with your customer in their own language
-• Your hard-earned
customer goodwill and business image is protected
Consumer Collections
Based on a percentage of recovered funds, this program is completely
risk free. With no upfront fees and customized programs,
your recovery and financial growth is greatly increased.
Once an account is placed in our system, a collection specialist
assumes the responsibility of contacting the account to secure
payment. Using the latest technology and innovative techniques,
we have set a new standard for recovery. Our programs include
a variety of tools that are designed to locate, contact,
report and secure payment on all accounts placed.
Average national fees range from 15% to 50% and
are usually based on four factors.
-• Age
of accounts
-• Type of
accounts
-• Quantity
of accounts placed
-• Average
dollar amount of accounts placed
Commercial Collections
Don't let the business failures of other companies have a negative
impact on yours!
Businesses are accumulating debt at an alarmingly rapid rate.
In 2003 alone, nearly 40,000 U.S. businesses filed for bankruptcy.
At the TRAF Group, we share your sense of urgency. For more
than three decades, companies large and small have trusted
the TRAF Group to provide effective accounts receivable solutions
to a diverse client base.
Business receivables require personal communications that
are effective, yet sensitive to your customer's situation.
Our professional staff will uphold your good reputation, while
maximizing collection effectiveness. We work strictly on a
contingency basis - if we don't collect, there is no fee. We
approach each claim with a sense of urgency to turn bad debt
into cash..... fast!
The longer you wait, the lower your chances of collecting
past-due balances and it's more likely a debtor will declare
bankruptcy or go out of business. After 90 days, the possibility
of collecting are diminished drastically. You need to act fast
to maximize your return.
At the TRAF Group, we make debt recovery quick and
painless.
One Time A/R Cleanup - Backlogs
All accounts can be reviewed for possible collections. If you
have aged accounts that are deemed uncollectible, you might
want to employ the TRAF Group for one last effort. We have
found that this program greatly improves cash flow throughout
the system conversion process. We utilize an aggressive program
to collect these accounts prior to write off. This service
is available on a contingency basis only.
Litigation
Litigation is an integral part of the collection process. It
is a last resort, initiated when all other means of obtaining
an amicable agreement have been exhausted. All through the
process, you can be confident that a trained bill collector,
not a legal secretary, will work with our collection attorney
in handling your accounts. They are experts in securing payment
or negotiating agreeable settlements. When we reach this
stage in the handling of an account, an investigation will
ensue to determine whether the debtor has sufficient assets
to justify action. If so, a written request will be forwarded
to the client to formally authorize the TRAF Group's attorney
to initiate suit.
All filing fees and court costs are the responsibility of
the client. Said costs, however, are usually recoverable.
Credit Bureau Reporting
A major part of the collection process is credit reporting.
With access to the three main credit reporting agencies,
Experian, Equifax and TransUnion, your accounts benefit from
this very effective collection tool. Bad debt is listed on
their credit report for up to seven years and prevents a
debtor from receiving credit for major purchases until all
bills are paid in full.
We use reporting as leverage to motivate the debtor
to pay today!
Bulk Skip Tracing
Our comprehensive skip trace support system includes a wide
variety of databases. If we find that the mail has been returned
or the phone is disconnected, we do not simply close the
file like other agencies. We've collected numerous accounts
which at first appeared to be uncollectible. Our highly computerized
system allows us to search up to 200 million business and
residential listings. We can also perform asset searches,
judgment searches, lawsuit searches, Corporate record searches,
UCC filings and a number of other resource searches to obtain
the most up to date information available on the debtor.
We are also now online with the same database used by law
enforcement. We can usually find a debtor in a matter of
seconds and obtain their social security number, date of
birth, current address and other vital information.
Files are sent continuously to our major skip tracing sources
and updated in our database immediately. If a debtor cannot
be found through our batch skip tracing, an investigator from
our skip tracing department manually investigates the account.
And all of this is at no cost to you. It is simply part of
the services we offer.
We Offer a WIDE Range of Services
TRAF Group's accounts receivable management services are designed
to reduce the time you spend on delinquency and expedite
cash flow. Like so many businesses, accounts receivable management
has become a sophisticated specialty. Over the past 30 years,
TRAF Group's management team and staff have been perfecting
this process and have become the driving force in the management
and recovery of millions of dollars of past-due receivables
for our clients. We've accomplished this by implementing
dynamic training techniques and utilizing the latest technology
in our field. We work on a flat-fee or contingency fee basis.
For contingency, you are charged only after we produce and
our fee structure is based on the age, balance, and volume
of the account. Our rates are competitive within the industry
and are discussed during the customization phase of services.
By building a working relationship, we can assess your situation...establish
a comprehensive plan that can improve your cash flow...and
adjust the process as your needs change.
|