Inbound and outbound call center, early out low fees, consumer collections, commercial collections, litigation experts, credit bureau reporting to the 3 main credit agencies, flat fee pricing

-TRAF GROUP Services-

First-Party Call Center

We offer first-party outsourcing to clients that have a volume of accounts and would like to reduce the size of their in-house staff by using our firm for accounts receivable management. Our trained professionals can make or receive calls under your corporate name.

Why use our services? While the accounts receivable function is vitally important to the cash flow of your business, it does require an investment of time, talent and resources in order for it to be effective. For some firms, a fully staffed in-house department is absolutely necessary. However, for a growing number of companies, the idea of outsourcing has become a celebrated alternative.

There are various benefits companies receive from our first-party services, they can:

  • Give you the opportunity to work with a dedicated and experienced team of professionals
  • Eliminate the day-to-day operations within a department
  • Enhance your ability to focus on your core business operations
  • Eliminate staffing and personnel issues

Reduce costs by:

  • Reducing/eliminating overhead expenses
  • Reducing/eliminating training expenses
  • Inevitably increase your cash flow
  • Ultimately strengthen your bottom line


Are these services right for you? Companies that are experiencing one or all of the following predicaments should consider using our services:

  • Companies that wish to improve the efficiency of their accounts receivable operations
  • Companies that are not satisfied with their current accounts receivable ratios
  • Less than 70% of accounts are current
  • DSO exceeds 40 days
  • High, over 60/90 day balances
  • Companies that are increasing/decreasing in sales volume
  • Companies that are not currently receiving prompt and accurate payments


Early Out / pre-Collection


Pre-collection is an early out collection program designed for the client to pay either one flat fee or a reduced commission regardless of the balance, location or age of the account. With fees starting as low as $4.60 per account, our pre-collection program is less expensive than doing the same work in house. Our pre-collect program is a full service collection program encompassing collection letters, phone calls and credit reporting custom designed to facilitate the individual needs of our clients.

Advantages:

  • Less expensive and more effective than doing the same work in house
  • All money collected is sent directly to you by the debtor
  • Maximize your cash flow while lowering your internal billing and collection costs
  • Reduce your Days Sales Outstanding (DSO) while protecting your hard-earned customer goodwill
  • Smaller claims receive the same level of attention as larger claims
  • Accounts are assigned only to ACA certified collectors

Flat Fee

Credit America is a cash flow and credit management organization, serving a broad spectrum of the business and professional community by providing the most modern and effective credit management and recovery system available today.

We have combined the most effective methods in credit management with technically advanced computer and automated processing facilities to develop a new and modern approach which offers the business person a simple solution to this previously difficult problem.

We always operate in a dignified and tactful manner which minimizes the possibility of resentment and possible loss of future business. Nevertheless, the service is outstandingly effective in rapidly recovering on past-due accounts, notes, contracts and bad checks, just to name a few.

Pricing from $4.60 to $13.25 per account regardless of the size, age, amount or location of the account - there are no other charges - period!

Credit America backs up its claims with a strong guarantee in plain language......within 90 days after the use of our service, you must recover 200% of your investment or we will promptly return it totally and you retain all money recovered without obligation.

What are the advantages of using Credit America?
-• No assignment of accounts
-• The customer/patient pays you directly
-• You keep 100% of all recovered money
-• You save 20-35% on internal billing costs
-• Recovery action is tailored to fit each claim
-• We can communicate with your customer in their own language
-• Your hard-earned customer goodwill and business image is protected

Consumer Collections


Based on a percentage of recovered funds, this program is completely risk free. With no upfront fees and customized programs, your recovery and financial growth is greatly increased. Once an account is placed in our system, a collection specialist assumes the responsibility of contacting the account to secure payment. Using the latest technology and innovative techniques, we have set a new standard for recovery. Our programs include a variety of tools that are designed to locate, contact, report and secure payment on all accounts placed.

Average national fees range from 15% to 50% and are usually based on four factors.
-• Age of accounts
-• Type of accounts
-• Quantity of accounts placed
-• Average dollar amount of accounts placed

Commercial Collections


Don't let the business failures of other companies have a negative impact on yours!

Businesses are accumulating debt at an alarmingly rapid rate. In 2003 alone, nearly 40,000 U.S. businesses filed for bankruptcy. At the TRAF Group, we share your sense of urgency. For more than three decades, companies large and small have trusted the TRAF Group to provide effective accounts receivable solutions to a diverse client base.

Business receivables require personal communications that are effective, yet sensitive to your customer's situation. Our professional staff will uphold your good reputation, while maximizing collection effectiveness. We work strictly on a contingency basis - if we don't collect, there is no fee. We approach each claim with a sense of urgency to turn bad debt into cash..... fast!

The longer you wait, the lower your chances of collecting past-due balances and it's more likely a debtor will declare bankruptcy or go out of business. After 90 days, the possibility of collecting are diminished drastically. You need to act fast to maximize your return.

At the TRAF Group, we make debt recovery quick and painless.

One Time A/R Cleanup - Backlogs


All accounts can be reviewed for possible collections. If you have aged accounts that are deemed uncollectible, you might want to employ the TRAF Group for one last effort. We have found that this program greatly improves cash flow throughout the system conversion process. We utilize an aggressive program to collect these accounts prior to write off. This service is available on a contingency basis only.

Litigation


Litigation is an integral part of the collection process. It is a last resort, initiated when all other means of obtaining an amicable agreement have been exhausted. All through the process, you can be confident that a trained bill collector, not a legal secretary, will work with our collection attorney in handling your accounts. They are experts in securing payment or negotiating agreeable settlements. When we reach this stage in the handling of an account, an investigation will ensue to determine whether the debtor has sufficient assets to justify action. If so, a written request will be forwarded to the client to formally authorize the TRAF Group's attorney to initiate suit.

All filing fees and court costs are the responsibility of the client. Said costs, however, are usually recoverable.

Credit Bureau Reporting


A major part of the collection process is credit reporting. With access to the three main credit reporting agencies, Experian, Equifax and TransUnion, your accounts benefit from this very effective collection tool. Bad debt is listed on their credit report for up to seven years and prevents a debtor from receiving credit for major purchases until all bills are paid in full.

We use reporting as leverage to motivate the debtor to pay today!

Bulk Skip Tracing


Our comprehensive skip trace support system includes a wide variety of databases. If we find that the mail has been returned or the phone is disconnected, we do not simply close the file like other agencies. We've collected numerous accounts which at first appeared to be uncollectible. Our highly computerized system allows us to search up to 200 million business and residential listings. We can also perform asset searches, judgment searches, lawsuit searches, Corporate record searches, UCC filings and a number of other resource searches to obtain the most up to date information available on the debtor. We are also now online with the same database used by law enforcement. We can usually find a debtor in a matter of seconds and obtain their social security number, date of birth, current address and other vital information.

Files are sent continuously to our major skip tracing sources and updated in our database immediately. If a debtor cannot be found through our batch skip tracing, an investigator from our skip tracing department manually investigates the account. And all of this is at no cost to you. It is simply part of the services we offer.

We Offer a WIDE Range of Services


TRAF Group's accounts receivable management services are designed to reduce the time you spend on delinquency and expedite cash flow. Like so many businesses, accounts receivable management has become a sophisticated specialty. Over the past 30 years, TRAF Group's management team and staff have been perfecting this process and have become the driving force in the management and recovery of millions of dollars of past-due receivables for our clients. We've accomplished this by implementing dynamic training techniques and utilizing the latest technology in our field. We work on a flat-fee or contingency fee basis. For contingency, you are charged only after we produce and our fee structure is based on the age, balance, and volume of the account. Our rates are competitive within the industry and are discussed during the customization phase of services.

By building a working relationship, we can assess your situation...establish a comprehensive plan that can improve your cash flow...and adjust the process as your needs change.