-Music Dealers-

TRAF Group has more than 30 years of solid, bottom-line accounts receivable experience and consistently delivers results that outperform industry standards on Rental and Lease Programs for School Music Dealers.

Our services are always custom tailored to meet each individual client's specific needs and performance-related requirements. We know how concerned you are with the reputation of your company within the community and your customer base. Our highly-trained and experienced collection specialists and support staff will always conduct themselves in a courteous and professional manner that is fully compliant with all current FDCPA, UCC, HIPAA, FCRA, and Gramm-Leach-Bliley Act (GLBA) laws. We are fully licensed and bonded.

TRAF Group reports to the three national Credit Reporting Agencies:

• Experian • TransUnion • Equifax

Credit America

Credit America's services are designed to be used early in the revenue cycle to reduce your Days Sales Outstanding and internal billing costs while preserving your hard-earned, customer goodwill. From first-party call center operations to flat-fee precollection programs, Credit America can custom design a program to meet your needs.

A-1 Collection Service

A-1 Collection Service is a leader in accounts receivable management solutions. We are a full-service, national agency serving companies of all sizes and industries, such as finance, healthcare, education, retail, commercial, government, utility, and telecommunications. Our collection specialists are among the 5% grouping nationally of Certified Professional Collection Specialists through ACA International.

There are numerous advantages associated with working with TRAF Group to develop a more effective, single-source solution for all your accounts receivable (A/R) management needs.

• Turn outbound call center operations into inbound
• Retain 75% to 95% of past-due rentals
• Reduce your Days Sales Outstanding (DSO)
• Minimize your billing costs
• Maximize your cash flow
• Save as much as 30% to 50% on your internal A/R costs
• Select from a wide range of A/R services:
    - Call center operations
    - Early-out, precollection programs
    - Traditional third-party collection services 
    - A/R clean up and backlogs
    - Credit Reporting
    - Litigation Services
• Enjoy unlimited access to a professional Solutions Team backed by
• more than 30 years of A/R management expertise
• Take comfort in the ease and convenience of working with just
• one vendor for all your A/R management needs

We offer rates that are competitive while providing your accounts with consistent, knowledgeable, and expert attention. You can be assured that whatever your needs, we will exhaust every effort possible on each and every account to yield the maximum recovery results.

LEARN MORE NOW!
Contact TRAF Group by email or phone:
mfarrell@trafgroup.org
T800.718.4833
T609.771.1690
T609.771.8481

 

For Tri-Technical Systems, Inc. Users:

TRAF Group , Inc. has teamed with Tri-Technical Systems, Inc. to offer you complete accounts receivable management solutions to assist in managing past-due rentals and receivables.

THE BENEFITS:
• Seamless, integrated account information upload
• provided by Tri-Technical Systems, Inc.
• Your renter pays you directly
• You keep 100% of all recovered monies
• One flat fee per account ($7.20)
• You retain complete control of your A/R
• No customer alienation
• You save 30% to 50% on internal billing costs

THE SERVICES:
• First-Party Call Center Services
• Flat Fee Pre-collection Services
• Bulk Skip Tracing
• Traditional Collections (ASK HOW TO COLLECT FOR FREE!)
• Credit Reporting

To learn more about our Accounts Receivable Management Solutions, contact the TRAF Group at:
TRAF Group, Inc.
101 Grovers Mill Road, Suite 303
Lawrenceville, NJ 08648
T: 800-718-4833
T: 609-771-1690
F: 609-771-8481
mfarrell@trafgroup.org

"Thank you for the most recent progress report for Robert M. Sides Family Music Center on your Credit America and A1 credit management programs.  Both Denise and I are very pleased with the results we’ve achieved in the 24 months we’ve been working together.  Below, I’ve included some highlights of the first two years of our partnership.
                                 

• Achieved a 70% reduction in the amount of our customers receiving Credit America letter series
• Retained 93% of our past due rental customers and recovered 160% of the dollars submitted.
• Increased the number of instruments collected from A1 accounts by almost 50%.
• Decreased the average dollar amount owed by an A1 account by 16%.

Lisa Johnson, from A1 Collections, and Chris Champion, from Credit America, are professionals, courteous and efficient in providing timely information and updates to our company and our customers. They understand that we value our relationships with all of our clients and reinforce our desire to maintain positive communication throughout our collection efforts. As a result, we continue to recommend the Credit America and A1 programs to others in our industry that are looking to make their business more customer-friendly, more efficient and more profitable."

Sincerely,
Peter Sides                                                                   Denise Lang
Chief Operating Officer                                                 Credit/Collections Manager

 

"Thanks for your most recent report. I love the RESULTS!

I want to take just a few minutes to thank you for the fine job that you and TRAF Group has done to merge our TRI-TECH delinquent accounts with your system and effectively process these problem accounts. Based on some past negative experiences with collection companies, I had the perception that your sales pitch was just some more ya-da, ya-da. (I guess I'm a bit of a born skeptic).

The process that you have set up and that we have utilized has worked! We're getting paid and I do not have to spend my precious time monitoring the delinquents. You have created a very effective system that has been a great benefit to us.

I would highly recommend your services to any TRI-TECH user. Thanks for your assistance."

Ray Guntren
Ray's Mid-Bell Music

 

“I have been using your service for 6 months and I must admit that you performance is A+, and we have not had one single customer complaint.

Thanks for showing us how to drastically improve our cash flow. Every music dealer should be using your service.”

Nick Marino
The Music Shop

 

“Credit America, a division of TRAF Group, was a key ingredient in helping our business reduce the average-days-outstanding on trade receivables by over 30 days. Their service has greatly improved our cash flow while continuing to protect and preserve the good relationships built with our customers.

I highly recommend Credit America to anyone in the music industry or any other line of business that advances credit and wants the benefits of improved cash flow.

Please feel free to contact me at 301-620-4040.”

Sincerely,

Allan J. Greenberg, CFO
Music & Arts Center, Inc.

Friedman Kannenberg and Company PC

 

Accounting and Inventory Managament Systems Integration

 

John gray

 

NAMM: International Music Products Association

 

National Association of School Music Dealers

Robert M. Sides Family Music Center Peter & Alysha Sides Williamsport, PA	Zeagler Music of Baton Rouge Fred Zeagler Baton Rouge, LA	Music & Arts Centers Alan Greenberg Frederick, MD
Menchey Music Service, Inc. Joel Menchey Hanover, PA	Moeller Music Jamie & Larry Fullenkamp Franklin, OH	Muncie Music Center Dave Helms Muncie, IN
The Music Connection Barb Oilman Forest Lake, MN	Draisen Edwards Music Barry Draisen Anderson, SC	Chancellor Music, LLC Bernard Brown Fredricksburg, VA
Coast Band Music Joel Morris Irvine, CA	De Voe's Music, Inc. Armand Devoe, Jr. Lansdale, PA	Port Huron Music Center Dave Teeple Port Huron, MI
National Educatonal Music Center Gene Garb Mountainside, NJ	Ray's Midbell Music Ray Guntren Sioux City, IA	PM Music Center Frank & Julie Pampanella Aurora, IL
Nick Rail Music Winston Dutton Redlands, CA	Naperville Music Rich Karnuth Naperville, IL	The Music Showcase Heather & Andy Ochalek Brandon, FL
AAA Musical Instruments Mike Spremulli, Jr Norwalk, CT	Fawley Music Casey Rhodes Morgantown, WV	Fuller Music, Inc. Wade Fuller New Bern, NC
Lynchburg Music Center, Inc Tim Echols Lynchburg, VA	The Music Shop Nick Marino Boonton, NJ	The Music Den Tom Scognamiglio Kinnelon, NJ